Shipping
VisionSong.org ships items to anywhere in the US and abroad. Most order range from $3.00 to $5.00 depending on the state or country. There may be an additional charge for those orders sent overseas.
Most items will be shipped between 5-10 business days. For orders outside the continental US, it may take longer. You will be notified by email when your order has been received and when it is shipped. To check on the status of your order, feel free to call us or email us.
Returns/Exchanges
If you wish to return an item, please contact us through email or phone through the contact page. Please leave a detailed message about your return. You may return any new unopened items within 30 days of delivery for a full refund. We will include any necessary shipping costs if the product arrived damaged. To exchange a faulty item or the same item, you may request a replacement by calling or emailing at the addresses/phone above. Make sure you put return or exchange in the subject line. Customer Service
We desire the highest satisfaction for our customers. For any issues with your order, including problems with downloads or purchases as well as setting up a healing session, contact us and we will return your phone call or email within 24 hours. Weekend calls will be returned on the following Monday. |
